Grd4 dead

[pappa]

I'm so depressed, my grd4 seems to be dead, it doens't power on anymore and the lens is out, any help?

 

[pappa]

R: Grd4 dead

I suppose the motherboard has failed... does anyone know how much the repair might cost ?

 

[Blow-in]

Is is still under warranty? The Ricoh repair centre in Germany is very good.

Richard

 

[pappa]

R: Grd4 dead

unfortunately it is out of warranty from July

I hope the repair will not cost as to buy a new camera

 

[pappa]

Sorry, i just watched now the invoice because i'm not the first owner and there isn't the vat id of the buyer so it should be a normal receipt of payment (ticket).
Therefore i should have 2 years of warranty (even the website where has been bought mention 24 months or the for european law) and will end next july, Now...how would you advide me to proceed to send my grd4 to the ricoh customers service?

Thank you
Tommaso

 

[odklizec]

Hi Tommaso,

Before you send the camera to service, I would suggest you to remove the battery form the camera and leave it like that for a day or two. This should discharge the internal battery. Then put the battery back and try to turn the camera OFF/ON again. If nothing helps, Ricoh/Pentax support is probably your only hope.

Here is the support form:
http://www.ricoh-imaging.co.uk/en/conta ... -Form.html

Good luck!

 

[pappa]

Thank you Pavel

It's not working, i tried to to contact by mail ricoh uk and they told me to phone to local repair services but the problem, one repairs Pentax but not ricoh and the other doesn't exist anymore
Someone has some experience with official repair center of ricoh in europe?

Thank you
Tommaso

 

[AustinOH]

Hi Tommaso.

Did your ever get your Grd4 working again?
Cheers,
Austin

 

[pappa]

Hi Austin

yes, i sent it to ricoh european repair service and they fixed the problem, my grd4 came back in about 10-15 days

Tommaso

 

[AustinOH]

Thanks Tommaso.
It's comforting to know that.
Cheers,
Austin