Cracked Ricoh GR Screen

[ricohguyny]

Hey all,

New to the forums here and loving it. Had the Ricoh GR for a couple months now and it's an amazing tool. Recently it was dropped while on a hike resulting in a cracked screen. I'm out traveling at the moment but wanted to know if anyone can shed some light if this would be covered by warranty? Any help will be appreciated.

 

[ggweci]

If it was due to a drop, then no, it wouldn't be covered by warranty unfortunately.

 

[ricohguyny]

Is there a U.S. Ricoh that can fix it or does it need to go back to Japan. Also, can I fix something like this locally at a camera store.

 

[odklizec]

Hi ricohguy and welcome here! I'm sorry to hear about your accident. Unfortunately, as said by previous poster, broken LCD is usually not covered by warranty. In the US, you can ask for service here:
https://www.criscam.com/

Simply select these details in the "Instant Repair Quote" form and follow on next page:
Type: Digital compact
Make: Ricoh
Model: GR (NEW)

Hope this helps?