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Firmware v1.11 Unmatched File

400tx

New Member
On three occasions with two different cards on my new GR I have gotten a grey screen after replaying an image I just took (raw) that says Error Unmatched File. The first two times the image was not saved to the card. The third time I turned off he camera and turned it back on again and I was able to preview the image. This may have to do with turning off the camera before the camera is done saving the file, however it happened with a SanDisk 8gb extreme pro 95MB/s card, which should be one of the fastest and most dependable SD cards currently available.

Was this a symptom that appeared in GRD3-4?

On an unrelated GR storage corruption note, my buddy's new GR had problems
recognizing a SanDisk card and my eyefi card following shooting JPEGs to the internal memory after he realized he'd forgotten to put a card in his GR before going out. He then imported and previewed on an iPad and then we attempted to import into Lightroom and the finder via the card. We eventually had to plug the iPad into the computer to get the files. This was a weird chain of events and devices, so the main concern is the card recognition failure.
 
streetshooter":17yxn175 said:
I know you know what your doing but have you formatted the card?

No offense taken! I didn't mention it, but I always format the card when putting in a camera.

I ordered three new cards the other day and while I'm using the SanDisk extreme pro 8GB 95MB/s card in the GR presently I will try it with some of the other 8GB 30MB/s cards. I have my cards numbered in case one starts to misbehave I can put it on probation.

It's a developing observation. If I can pin down and duplicate the issue perhaps ricoh can attempt to do so also.
 
400tx":3fko39m8 said:
streetshooter":3fko39m8 said:
I know you know what your doing but have you formatted the card?

No offense taken! I didn't mention it, but I always format the card when putting in a camera.

I ordered three new cards the other day and while I'm using the SanDisk extreme pro 8GB 95MB/s card in the GR presently I will try it with some of the other 8GB 30MB/s cards. I have my cards numbered in case one starts to misbehave I can put it on probation.

It's a developing observation. If I can pin down and duplicate the issue perhaps ricoh can attempt to do so also.

I'd love to know more if you have any further updates. I just ordered a SanDisk extreme pro 95MB/s (32GB) to be use with my GR too. (I don't have my GR yet, but hopefully soon.)
 
I've got the same 8gb card as you do and never experienced anything like this..
When you say you always format when putting the card in a camera, are you formatting the card IN the camera or before on the computer? I think it is best if you always put a card in the camera and then format it through the camera (best in terms of functionality on each camera, I may be wrong though, it might not matter at all). On a different camera I've had something similar with a sandisk extreme 16gb 45mb/s card. No problems with the sandisk 8gb 95mb/s card on the GR so far.
 
darkspark":2kkqbcut said:
...

I'd love to know more if you have any further updates. I just ordered a SanDisk extreme pro 95MB/s (32GB) to be use with my GR too. (I don't have my GR yet, but hopefully soon.)


Update: I got another unmatched file today. I had to turn the camera off and back on again and I was able to view my file. When I imported to LR one of the files was corrupt. I am going to try a third card and see if I get an error tomorrow.
 
sweet afton":1a36g4es said:
I've got the same 8gb card as you do and never experienced anything like this..
When you say you always format when putting the card in a camera, are you formatting the card IN the camera or before on the computer? I think it is best if you always put a card in the camera and then format it through the camera (best in terms of functionality on each camera, I may be wrong though, it might not matter at all). On a different camera I've had something similar with a sandisk extreme 16gb 45mb/s card. No problems with the sandisk 8gb 95mb/s card on the GR so far.

Another good point. I am formatting the card with the GR and not with the computer.

I have been using this card in a leica M9 and had used it in a fuji x100s with no problems from either camera, and the M9 is a picky beast.
 
After using the camera for a while, these errors are now not a disaster. While annoying, they appear to be just wait time for the camera to pair a JPEG preview with the raw file as it is storing the file to the SD card.
 
It seems to do it when you chimp too fast... meaning before it's done writing. The good news is that if this was a Leica, the whole card would be f-ed up. With the Ricoh, it generally clears it all up itself once you restart it.
 
I've had the "unmatched file" message a few times - seems to be if I turn the camera on and take a picture quickly after switching on, like within a couple of seconds of switching on the camera.
 
400tx":rd0j1p9l said:
After using the camera for a while, these errors are now not a disaster. While annoying, they appear to be just wait time for the camera to pair a JPEG preview with the raw file as it is storing the file to the SD card.

Running the same card through a number of different cameras might not help. Have you tried formatting the sd card on a computer? As far as I can remember from my old programming days there were two types of format. One was basically erasing the index and the other deeper format erased everything. From my limited knowledge different camera brands adopt different temporary helper file strategies - those seemingly meaningless extra little directories that pop up on the card when used. Such file directories as, for example, "trashes" that can be seen on computer but are invisible on-camera.

An in-camera card format (my guess) will only be erasing the index and might only erase known to the brand helper directories. This former is more likely and the latter is unlikely. But an in-computer format simply does not care.

Add to the GR's file problem is what seems to be happening with in-camera file processing (whether raw or jpg). My experience with Pentax which does provide some post-editing capacity on jpg files alone is that the new files created are merely appended at the end of the shot sequence. Ricoh has taken this a substantial step forward. Firstly you can edit raw and create jpg files, secondly there are quite a few tools to aid this editing and thirdly the camera seems to change the file numbering sequence to flow edited new images sequentially after the original capture. Therefore the camera is doing some internal re-shuffle of the file sequence numbering. This happens no matter how many new jpg files are created from the original raw file or indeed if these created jpg files are subsequently re-edited. I have known for a while that Ricoh cameras have an internal numbering system for file captures and an external (seen) file number "officially".

This little trick i quite useful in making a further tool for in-camera editing. The image you first develop from (say) raw is only a part-screen preview (thumbnail?) that quickly shows the overall effect of the process you have selected before it is applied. However if you proceed this new file can be inspected as always next to the first-captured jpg (effectively "the processed to your camera settings at capture" from raw data). Enlarging the screen can home into detail, flicking the adj lever left or right can compare that exact point original to the same exact point in your newly re-developed from raw jpg image. This gives some of the large screen view on computer screen. I found this almost by accident when I wanted to know if the camera raw development tools had reduced sharpness (they had not). It also gives you the ability to flip through a sequence of modifications of your original capture in general review.

A by-product of this file re-shuffling is a bit more of a strain in keeping it indexed properly on camera. Even if raw files are not being developed in camera, even if jpg captures are not being subsequently being trimmed or modified, an indexing system is still being kept.

Therefore more potential for slips between cup and lip and once a storage device becomes fragmented and generally mixed up there is more chance again for unforeen foul ups.

I cannot explain the problem being incurred. It has not happened to me (yet). I use 32gb class 10 95 mb/s sdhc cards but have always dedicated an unique card per camera.

I am still using Capture One, used it for years, updated it regularly. But Capture One 7 is 64 bit and will not run on my present computer. Imagine my dismay when my GR raw files did "Magenta cast big time". None of my other DNG files from Ricoh has ever been a problem. Now I am wondering whether this is a flow on from the "Adobe Reds" or whether the GR is not producing generic DNG files. If Capture one need to "do something" I doubt if it will be in their superseded version 6 which has been abandoned to the 32 bit users of antiquity.

Rawtherapee in it's latest incarnation handles the DNG files from the GR just fine in the same output as the corresponding jpg files in-camera. Might have to learn a new raw file processor interface.

Tom
 
Hi Tom,

That's a very in depth discussion and I found it very enlightening.
Have not experienced any reading problems yet, but will keep your discussion on hand for 'if needed.'
Also had no idea the files could be compared side to side like that.
Cheers
Sumolux
 
Having the same problems, with 1600 shots taken it occurred 5 times. I get a corrupted preview file on the card and a gray screen when "viewing" the image (unmatched file, see attached file). Happened with Sandisk 16GB Extreme 45MB/s (had 3 brand new ones, used two with error distributed 3 to 2 times). I (re)-formatted in-camera. The problem seems to only occur if you take a picture right after turning the camera on. It seems it is not ready to write the card and still loading programming code. I can reproduce this error by taking a picture right after turning the camera on. For me it is happening in a normal use case, if the camera is off and you want to take a picture as quick as possible it happens.
 

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I don't know. Can't be a faulty card. Can't be a card in need of format. Camera works most fine (1,600 images). Can only be trying to capture an image before the camera has booted up properly. I have never been in that amount of a hurry. Just looked at the GR, the green focus confirm light flashes for a few microseconds as the lens extends, then it is ready to go.

The only time I ever had this message was when I re-used a card from another brand camera in an eariier Ricoh model years ago. For a long time now I have dedicated one card to one camera.

Maybe someone else can give an opinion?

Tom
 
Not sure if it is related:

From time to time I get a "Card not formatted" error and prompt me to format the card, even though it's already formatted in the camera every time I unload the pics and put the card back in. The error would disappear after a few seconds.

I've already sent in my camera for service (dust bunnies, 3 of them after using it for 2 months), I've also asked the tech to see if they know the source of the card error.
 
Yes, this "Card not formatted" error happened with my camera/card too, during the 1600 picture in two weeks about 3 times. Waiting for a couple seconds or turning off the camera and back on solved the problem, although I was afraid of loosing all pictures every time it happened.
 
jsrockit":i4oejlbj said:
It seems to do it when you chimp too fast... meaning before it's done writing. The good news is that if this was a Leica, the whole card would be f-ed up. With the Ricoh, it generally clears it all up itself once you restart it.

This has happened to me a couple of times with my latest GXR + A16. Mildly annoying but infrequent so I can live with it.
 
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